Frequently Asked Questions

General

How does Maul work?

How does Maul work?

Whats the price for each meal?

Whats the price for each meal?

What is the delivery cost?

What is the delivery cost?

My company wants to start ordering from Maul

My company wants to start ordering from Maul

How do I order?

How do I order?

I didn't like the food! What can I do?

I didn't like the food! What can I do?

Do you offer dinner and/or food on weekends?

Do you offer dinner and/or food on weekends?

How do I turn off the reminders?

How do I turn off the reminders?

When does your customer service close?

When does your customer service close?

What is this "compensation food" you talk about?

What is this "compensation food" you talk about?

Do you only deliver in the capital area?

Do you only deliver in the capital area?

Orders

I did not receive the food that I ordered, what should I do?

I did not receive the food that I ordered, what should I do?

I forgot to order

I forgot to order

Where can I see my order?

Where can I see my order?

Can I cancel my meal?

Can I cancel my meal?

Can I change my order?

Can I change my order?

What does the feedback button do?

What does the feedback button do?

Can I change my delivery location?

Can I change my delivery location?

We are small company and the delivery fees are quite high

We are small company and the delivery fees are quite high

Menu

I want to recommend a restaurant

I want to recommend a restaurant

Can have different menu than my coworkers?

Can have different menu than my coworkers?

Why does it say "Menu not ready"?

Why does it say "Menu not ready"?

How do I change my deluxe menu?

How do I change my deluxe menu?

How do I update my diet preference?

How do I update my diet preference?

What's the difference between menu and diet?

What's the difference between menu and diet?

Why can't I just see all available dishes?

Why can't I just see all available dishes?

Authentication

What information is required from me to register?

What information is required from me to register?

Can I change my email?

Can I change my email?

I don't have a company provided email address

I don't have a company provided email address

I forgot my password

I forgot my password

I can not sign in

I can not sign in

I did not receive the confirmation email while registering

I did not receive the confirmation email while registering

Registration is not working

Registration is not working

If you didn't find an answer to your question above, you can always email us or call and we will do our best to solve the problem!

We offer a wide selection of dishes from restaurants for workplaces every day of the week. Each employee orders from the menu and we take care of the rest!

© 2024 - Maul Reykjavik ehf - Síðumúli 33, 108 Reykjavík

We offer a wide selection of dishes from restaurants for workplaces every day of the week. Each employee orders from the menu and we take care of the rest!

© 2024 - Maul Reykjavik ehf - Síðumúli 33, 108 Reykjavík